Eklog

As defined by the Business Dictionary, relationship marketing is, “Promotional and selling activities aimed at developing and managing trusting and long-term relationships with larger customers. Customer profile, buying patterns, and history of contacts is maintained in a sales database…”

What’s happened to Relationship Marketing? Has it gone out of fashion?
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I’ve created a presentation about ‘Effective communication in the workplace’

• Responsibilities
• The communication organisation
• Face-to-face
• Other channels of communication
• Push vs. pull
• Documentation
• Meetings
• Post-mortems

Here’s the download link: Effective communication in the workplace.